The Murano voucher will expire after 12 months from the date of its purchase.

The Murano voucher cannot be redeemed or exchanged for cash.

The Murano voucher cannot be redeemed on line, via telephone/mail order

Refunds will not be given for the purchase of a Murano voucher.

Murano cannot be held responsible for lost, stolen or damaged vouchers.

Reservations are subject to availability, at our discretion. Please call the telephone number specified on the restaurant’s home page to make your reservation.
Purchase of a voucher is not a guarantee of a reservation.

Vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
Murano will cancel the voucher if we fail to receive payment from the purchaser’s bank or card company for the initial purchase of the voucher. Further action may be taken where the fraudulent use of a voucher is suspected.

Murano reserve the right to add to or amend these terms and conditions from time to time, where we consider it reasonable and necessary to do so for security, regulatory or other legal reasons. Reasonable notice will be given where possible.

Murano reserve the right to refuse to accept a voucher in payment or part payment of any item where it reasonably suspects that the voucher may have been stolen or obtained in another illegal way.

These terms and conditions are governed by the Laws of England and Wales and are subject to the jurisdiction of the English courts.